SMH NAMES AUGUST EMPLOYEE OF THE MONTH
Leona Marie was named the August Employee of the Month for St. Mary's Hospital. Through St. Mary's Patient Assistance Program; Leona who is a Medical Assistant helps those patients who have no prescription insurance coverage obtain some much needed medication. This would include those that fall below the Federal Poverty Level and those on Medicare. Leona helps patients from all of the five St. Mary's clinics.
"I wanted to be of service to patients and help those in need," commented Leona. "It is so rewarding to help those patients who feel as though they have nowhere to turn when they need help obtaining their medications." Comments like this are part of the reason Leona was named the Employee of the Month. "It is such a wonderful feeling when I am notified that a patient has been approved by the pharmaceutical company(s) and will be receiving medication free of charge."
According to a co-worker who nominated Leona for the honor of Employee of the Month; "she is careful to make sure all paperwork is submitted on time. She spends time with patients explaining the process and makes sure they understand their instructions. She deals with sensitive financial information in a tactful manner. Leona is always upbeat and pleasant with co-workers, greeting each with a smile; she is a pleasure to have in the office and we are lucky to have her as part of our team."
Leona received her Medical Assistant training from the San Juan Unified School District-Adult Education program in Sacramento California. She attended classes five days a week, eight hours a day for six months. She was trained in both front and back office operations, ICD-9 plus coding and billing procedures.
When not helping patients with their medication issues; Leona enjoys reading, gardening and visiting friends in Moscow and Boise.
Her immediate family includes; Duff, Nick and Tucker her three adorable Shih Tzu dogs.